What’s the deal with Amazon shipping? Nothing’s in stock & everything is taking longer than 2 days to ship?!

Amazon deliveryAs you may have heard, Amazon has been adjusting their shipping priorities in response to Coronavirus.

You’ve probably noticed that it’s nearly impossible to find tissues, paper towel, bleach wipes and even hand soap at Amazon — or just about anywhere online (or even in person).

People have been buying at much higher rates — and in much higher quantities. So with disrupted supply chains, stores like Amazon are working hard (and need to work even harder!) to restock.

In order to achieve this goal, Amazon has decided to prioritize incoming shipments from sellers of household essentials — like all those things that are currently sold out. But what that means is that other items, from other sellers, are going to take a back seat for a short while.

In the short term, we are making the decision to temporarily prioritize household staples, medical supplies and other high-demand products coming into our fulfillment centers so we can more quickly receive, restock and ship these products to customers. Products already on its way to our fulfillment centers will be accepted. This does not impact products being delivered to customers, or products currently in stock in our store. Customers can continue to buy any in-stock product in our store, and we will continue to deliver them.

So, for example, the paper goods that I posted about last week now look like they have sold out in the fulfillment centers. While Amazon will still deliver them, the estimated delivery date is deep into April. I’m hearing that most products do end up getting shipped out sooner than estimated, but if you see a delayed delivery date on a product you must have for Pesach, I recommend not ordering at this time.

In the meantime, I will continue to look for products that delivery quickly — and are currently stocked in fulfillment centers.

Please bear in mind, though, that even when I post something with regular Prime two-day delivery (or faster), that timeframe can change on a dime! For example, if there are 10 units sitting in the center, and they get sold, that immediate delivery window may go away.

In other words, it would be a good idea to act quickly — even more quickly than one might normally, in order to ensure that you don’t get locked out on delivery dates.

Of course, if you order something that you don’t need right away, can I suggest that you opt for No-Rush Shipping option?

While Amazon will continue taking orders and shipping items from across our store, customers ordering items they don’t need immediately have the opportunity to help others by choosing No-Rush Shipping when this ship option is available. Selecting the No-Rush option enables us to consolidate orders and make fewer stops in neighborhoods throughout the week, and most importantly, serve customers with the most critical needs first.

I hope this answers some of the questions I’ve been getting. And I do want to reassure you that I’m doing my best to keep my posts up-to-date and to find you the very best deals I can — whether on items that will help you during these difficult days and weeks of social distancing, or for your Pesach celebrations at home.

Keep sending me your emails and let me know what products you’re looking for, so I can keep an eye out!

Find out more about Amazon’s policies in the time of Covid-19 here.

Comments

  1. Gwenn Musicante says

    Hi Mara,

    Do you have any idea on how things on subscribe and save will ship? Will they cancel any monthly orders or change their times? Thanks.

    • Mara Strom says

      They may 🙁 Even before this, if something on my S & S order wasn’t in stock, they’d ship everything else and then either ship it to me later, or cancel it out. The good news (if there is any) is that that item — even if it ended up getting canceled — did count toward my five items for the 15% discount.

  2. You need to stop being complicit in hoarding. Put a limit on how much of necessary items like toilet paper IMMEDIATELY. Those of us who did not rush out to buy huge amounts to avoid hoarding are being left without.

  3. I love your emails.

    I know Pesach is coming, but for weeks I’ve been unable to find bread of any kind. I got the last box of Matzoh at a Sprouts that had just opened in a non Jewish community. They even had vegetables.

    The one thing I can’t find is yeast for bread. If I can find it, I’ll make it. Amazon says delivery date of May 1 on every type. I’d take a delivery date of April 18. Any leads?

  4. Linda Steigman says

    Thanks, Mara, for the update. This can’t be an easy time for you and I admire your perseverance.

  5. Just FYI
    I ordered the Fisher Price Little People Frozen set you had on here and it’s in stock but being delivered April 28 -May 7th. And we have Prime!

    • Mara Strom says

      🙁 Yes, I guess this is a prime example (no pun intended ;-)) of not restocking the “non-essential” items in the distribution centers.

  6. They also upped their no-rush delivery reward. It’s now $3 instead of $1. That’s almost a full movie rental to keep the kids busy for free, and on most items I’ve ordered, the delay is less than a week.

  7. I’m looking for a hot water urn for Pesach. Any suggestions?

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